Need help with Rotera or have an idea for the app? We're happy to help.
Requirements
- An iPhone for the app, or any modern web browser for the web app (including on Android phones)
- An internet connection, since the schedule is shared with your team
- An email address to create your account
Common Questions
- To join your team, ask your manager for the organization's join code and enter it when you sign up.
- Managers can show and change the join code in the Profile tab. Changing it stops the old code from working.
- On Android, open the Rotera web app in Chrome and choose Install app (or Add to Home screen) so it opens like a regular app.
- A cover hands your shift to a colleague. A trade swaps two shifts, so you both still work. Both need the manager's approval.
- Building a schedule from wishes keeps the shifts the manager placed by hand.
- Switching a shift time off in the schedule settings keeps the shifts already on the schedule.
- To delete your account, open the Profile tab, tap the settings icon and choose Delete account under Account. See the Privacy Policy for what gets deleted.
Need More Help?
If you find a bug, have a suggestion, or need assistance, feel free to contact us.